SOS International LLC VTC Facilitator in Fort Bragg, North Carolina

Company Overview

For 29 years, clients in the private and public sectors have relied upon SOS International LLC (SOSi) for critical operations in the world’s most challenging environments. SOSi is privately held, was founded by its current ownership in 1989, maintains corporate headquarters in Reston, VA, and specializes in providing logistics, construction, training, intelligence, and information technology solutions to the defense, diplomatic, intelligence and law enforcement communities.

All interested individuals will receive consideration and will not be discriminated against on the basis of race, color, religion, sex, national origin, disability, age, sexual orientation, gender identity, genetic information, or protected veteran status. SOSi takes affirmative action in support of its policy to advance diversity and inclusion of individuals who are minorities, women, protected veterans, and individuals with disabilities.

5-181029-7953: VTC Facilitator

Location U.S. - North Carolina - Fort Bragg

Open Date 10/31/2018

JOB DESCRIPTION

STG, a wholly-owned subsidiary company of SOS International LLC (SOSi), is seeking a Video Teleconference (VTC) Facilitator to support HQ FORSCOM in Fort Bragg, NC. Come join the team and become an integral part of daily actives in Marshall Hall.

ESSENTIAL JOB DUTIES

  • Conduct routine maintenance of video cameras, microphones, projectors and flat-panel displays, touch-screens, Smart Boards, speakers, amplifiers and other VTC associated equipment
  • Operate AMX touch-panels, Tandberg CODECs, MCU, and associated audio/video equipment
  • Conduct pre-meeting checks to include camera initialization, VTC dialing schedules, mic prep, and more
  • Adhere to and enforce all relevant Army/FORSCOM VTC policies and procedures
  • Has good writing, oral, and presentations skills
  • Able to work night and weekends if needed (Not regularly occurring)
  • Business casual dress and able to present themselves professionally

MINIMUM REQUIREMENTS

Minimum Qualifications:

  • Security Clearance: Secret
  • Education: At least an Associate’s Degree in an IT related field
  • Certifications: N/A
  • Experience can be used in place of education

ADDITIONAL INFORMATION

  • PREFERRED QUALIFICATIONS

  • Experience connecting VTC’s

  • Experience logging into MCU’s to configure calls
  • Experience using TMS and RMS
  • WORK ENVIRONMENT

  • In a building with multiple floors with both elevators and stairs

  • Hours of operation are between 0600 and 1700
  • 8 hour shift between hours of operation
  • Occasional need to support after hours and weekend VTC’s
  • Medium sized team including engineers, schedulers, and facilitators